If you need to cancel or modify an order, please notify us immediately. Unauthorized returns, or items returned more than 30 days following receipt, will not be accepted for refunds. In these cases, please contact us to request a return authorization.

Incorrect compatibility information on our website led to the purchase of an incompatible item.

The product was not ordered and is not in your order history.

The product arrived damaged due to mishandling during shipping.

Return Policy Yamaha Corporation of America guarantees its products and will accept returns for full refunds or exchanges in the following cases:

Yamaha Corporation of America’s Terms Of Use And Privacy Policy. You acknowledge and agree that your use of Yamaha MusicSoft, and Internet Direct Connection (“Services”) is governed by the terms of this Customer Agreement, the Yamaha Corporation Terms of Use Agreement posted on Yamaha’s web site at, and the Yamaha Corporation Privacy Policy posted on Yamaha’s web site at, both of which are incorporated herein by reference. This is your copy of the Yamaha MusicSoft and Internet Direct Connection Customer Agreement. By establishing an account or by clicking to accept the Customer Agreement, you agree to be bound by this Customer Agreement, including future revisions. (“Yamaha Corporation of America”) concerning your use of Yamaha MusicSoft ( ), and Internet Direct Connection.

Yamaha Corporation of America's Customer Agreement This Customer Agreement (“Customer Agreement”) constitutes a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Yamaha Corporation of America, Inc.

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